After reading all the negative reviews about the hotel and staff before we left, I was a lot concerned about our stay at Embassy Suites, but upon our arrival we were met by Hayden the valet. He explained our options of parking the car with them or in a different parking lot for the three days we were going to spend there. If you're not going to use it, park in the casino parking lot a half block down the street. WAY cheaper. In the three days we were there we didn't use the car. Lot of walking and the bus system was easy to figure out and cheap. Walked into the hotel and was greeted by Janine, the desk clerk. They were overbooked and she immediately upgraded us from a queen to a king, at no charge, with a better view of the falls, both American and horseshoe. It also happened to be Queen Victoria's birthday that evening with fireworks over the falls. The fireworks were a little lame for the Queen's birthday, but the view from the room was spectacular. Yeah the free breakfast with the watery and under cooked scrambled eggs weren't real good, but they were included in the price of the room, but the ham, sausage links and pancakes were real good. Thank you Embassy Suites. Great stay
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